Impact of a visual indicator on the noise level in an emergency medical dispatch centre - a pilot study.
Fiche publication
Date publication
février 2021
Journal
BMC emergency medicine
Auteurs
Membres identifiés du Cancéropôle Est :
Pr MAUNY Frédéric
Tous les auteurs :
Outrey J, Pretalli JB, Pujol S, Brembilla A, Desmettre T, Lambert C, Labourey JM, Mauny F, Khoury A
Lien Pubmed
Résumé
Noise levels are monitored in call centres. A maximum of 52 to 55 dB(A) is recommended in order to prevent adverse events. We aimed at assessing the noise level and the impact of a visual noise indicator on the ambient noise level in a French Regional Emergency Medical Dispatch Centre (EMDC).
Mots clés
Medical call Centre, Noise, Noise exposure
Référence
BMC Emerg Med. 2021 Feb 23;21(1):22